We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
There's nothing quite like the thrill of the open road, especially when you're riding a motorcycle. The roar of the engine, the rush of wind against your face, and the feeling of absolute freedom are incomparable, turning every journey into an adventure. Owning a motorcycle is not just about transportation; it's a lifestyle choice that speaks to those who love the exhilaration of travel on two wheels. - read more
The thrill of owning a new motorcycle is unmatched. The freedom of the open road, the power between your legs, and the pulse of the engine stir a sense of adventure that's hard to ignore. But before you can enjoy the ride, you need to navigate the financial paths that lead to ownership. - read more
Choosing the right motorcycle is crucial because it impacts your safety, enjoyment, and overall riding experience. A well-chosen bike can provide years of happiness, while a poorly chosen one might lead to frustration and unexpected costs. - read more
The Australian motorcycle industry has commenced 2026 on a positive trajectory, with the Federal Chamber of Automotive Industries (FCAI) reporting a 7.4% increase in sales during the first quarter compared to the same period in 2025. This growth underscores the resilience and evolving preferences within the market. - read more
In a significant move for Australia's electric vehicle (EV) landscape, South Australian startup LEKI has inaugurated its flagship showroom in Adelaide's East End. This new space is dedicated to showcasing the company's range of locally assembled electric motorcycles, positioning LEKI at the forefront of the nation's burgeoning two-wheeler EV market. - read more
CFMOTO has officially introduced its flagship adventure motorcycle, the 1000MT-X, to the Australian market. Priced at $18,990 ride away, this model aims to deliver high performance and value to adventure enthusiasts. - read more
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Knowledgebase
Equity: The amount of (or that portion of) an asset actually owned. Equity is the difference between the market value and the current amount of money still owing on the loan. This is also referred to as the owner’s interest.
