We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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There's nothing quite like the thrill of buying your dream motorcycle. The freedom of the open road, the wind in your hair, and the sense of adventure are all within your reach. But before you can ride off into the sunset, you'll likely need some financial assistance to make that dream bike a reality. - read more
Welcome to our guide on how to choose the best motorcycle for your lifestyle and budget! Whether you're a seasoned rider or new to the world of motorcycles, making the right choice can significantly impact your riding experience and financial wellbeing. - read more
When it comes to buying a motorcycle, having a solid credit history can make a significant difference in your loan approval process. Whether you're a first-time buyer or looking to upgrade, a good credit history showcases your financial responsibility and reliability to lenders. - read more
bikesales, Australia's leading marketplace for new and used motorcycles, has announced its sponsorship of the 2026 Penrite Australian Superbike Championship (ASBK) and Penrite ProMX Championship. This collaboration aligns bikesales with Motorcycling Australia's premier road racing and motocross events, placing the brand at the forefront of the nation's motorcycle racing scene. - read more
After nearly three decades at the iconic Phillip Island circuit, the Australian Motorcycle Grand Prix is set to relocate following the 2026 event. The Victorian government confirmed it would not grant the event organiser's request to move the race to Melbourne's Albert Park, leading to the decision to move the event out of Victoria. - read more
In February 2026, the New South Wales Government introduced stringent new laws granting police the authority to seize and crush illegal e-bikes that exceed specified power and speed limits. This initiative aims to address community concerns regarding overpowered e-bikes and associated anti-social behavior. - read more
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Knowledgebase
Loan Amortisation Schedule: This is the formal name for the repayment schedule that shows each of your mortgage payments with a breakdown of how much is applied to principal and how much is applied to interest.
