We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Applying for a bike loan can make motorcycle ownership more manageable by spreading the purchase cost over time. Before you apply, it is worth understanding how lenders assess applications, what loan terms can mean for your budget, and which common mistakes can lead to delays, higher costs or unsuitable repayment commitments. - read more
For many, the thrill and freedom that come with owning a motorcycle are unparalleled. Whether you're envisioning leisurely weekend rides through Australia's beautiful landscapes or using it for your daily commute, owning a motorcycle can bring an exciting new dimension to your life. - read more
When it comes to the exhilarating freedom of motorcycling, safety may not be the first thing that springs to mind, yet it is undeniably the most crucial. Equipping yourself with proper safety gear can make a significant difference between a minor incident and a life-altering injury. In essence, when you finance your motorcycle, incorporating an additional allocation for safety apparel is not just advisable; it's imperative to your wellbeing on the road. - read more
Fresh motorcycle loan comparison updates are a timely reminder that the lowest advertised interest rate is only part of the finance story. Several lenders continue to promote competitive secured vehicle and motorcycle finance offers, but the rate a rider actually receives will still depend on their credit profile, income, existing debts, loan size, bike age and the lender’s appetite for risk. - read more
Australia’s lending market is giving riders a cautiously encouraging signal as spring buying interest builds. Recent variable-rate updates across the broader consumer lending space suggest some lenders are still competing for lower-risk borrowers, even while credit assessment remains careful. For motorbike buyers, that does not automatically mean every applicant will see a cheaper loan, but it does reinforce the value of shopping around before committing to a bike and finance package. - read more
New South Wales riders have a fresh reason to keep insurance costs on their radar, with state-level reform of the Emergency Services Levy continuing to draw attention from the general insurance sector. The levy has traditionally added a charge to many insurance premiums, meaning policyholders help fund emergency services through their insurance bills. Industry bodies have long argued that this approach can make cover less affordable, particularly for households already balancing higher living costs. - read more
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Knowledgebase
Negative Amortization: A situation in which the loan payment for any period is less than the interest charged over that period, causing the loan balance to increase.
