We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Embarking on a motorcycle road trip across the breathtaking landscapes of Australia can be an exhilarating experience. The sense of freedom and adventure that comes with cruising on two wheels is unparalleled. However, before the rubber meets the road, it's essential to lay the financial groundwork for your journey. This not only ensures peace of mind but also enables you to enjoy the ride without monetary worries. - read more
There's nothing quite like the thrill of the open road, especially when you're riding a motorcycle. The sense of freedom, the wind in your face, and the powerful hum of the engine combine to create an experience that's both exhilarating and liberating. It's a dream that many hold close, but turning it into reality requires more than just desire—it requires careful financial preparation. - read more
When it comes to the exhilarating freedom of motorcycling, safety may not be the first thing that springs to mind, yet it is undeniably the most crucial. Equipping yourself with proper safety gear can make a significant difference between a minor incident and a life-altering injury. In essence, when you finance your motorcycle, incorporating an additional allocation for safety apparel is not just advisable; it's imperative to your wellbeing on the road. - read more
Austrian motorcycle manufacturer KTM AG has successfully secured €600 million in funding, enabling the company to fulfill its debt obligations and complete its restructuring plan. This development is particularly significant for Australian riders and dealers who rely on KTM's presence in the market. - read more
The Australian motorcycle industry faced a modest downturn in 2025, with total sales decreasing by 1.3% compared to the previous year. According to the Federal Chamber of Automotive Industries (FCAI), 92,967 motorcycles and off-highway vehicles were sold throughout the year, reflecting the ongoing economic challenges impacting consumer spending. - read more
Australian fintech lender Wisr has expanded its product range by introducing secured motorbike loans, aiming to cater to the growing demand for flexible vehicle financing options among Australian riders. This strategic move allows customers to use their motorbikes as collateral, potentially accessing more favourable interest rates compared to unsecured loans. - read more
