We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
When it comes to buying a motorcycle, having a solid credit history can make a significant difference in your loan approval process. Whether you're a first-time buyer or looking to upgrade, a good credit history showcases your financial responsibility and reliability to lenders. - read more
With the advent of technology, purchasing a motorcycle online has become an increasingly popular choice for Australians looking to hit the open road. Online bike marketplaces are booming, providing riders with unparalleled access to a broad array of options right from their digital devices. Convenience is at the forefront of this digital revolution; you can now browse, compare, and research bikes from the comfort of your home. - read more
Embarking on a motorcycle road trip across the breathtaking landscapes of Australia can be an exhilarating experience. The sense of freedom and adventure that comes with cruising on two wheels is unparalleled. However, before the rubber meets the road, it's essential to lay the financial groundwork for your journey. This not only ensures peace of mind but also enables you to enjoy the ride without monetary worries. - read more
Australia’s motorcycle market appears to be moving into a more selective phase after a stronger start to the year, with recent industry commentary pointing to uneven demand across different bike categories. For riders, that does not mean the market has stalled. It does mean buyers may need to be more strategic about timing, finance structure and the total cost of ownership. - read more
Australia's insurance sector is again warning that affordability pressures remain a major issue for households, with higher repair costs, severe weather losses, reinsurance expenses and state-based taxes all contributing to premium pressure. While much of the debate focuses on homes and cars, the message is highly relevant for motorcycle buyers too: the cost of owning a bike does not stop at the purchase price or the loan repayment. - read more
Australian riders have a fresh snapshot of the motorbike finance market, with Money.com.au updating its motorcycle loan comparison guide on 20 July 2026. The table shows several advertised motorcycle and vehicle finance offers starting in the mid-five per cent range, led by a secured Harmoney car loan at 5.66% p.a. with the same comparison rate, followed closely by Liberty and MoneyPlace secured vehicle products starting from 5.67% p.a. - read more
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Knowledgebase
Foreclosure: The legal process by which a lender takes control of a property, evicts the homeowner, and sells the home after the homeowner fails to make mortgage payments.
