We also value your feedback and suggestions — they help us continually improve the Bike Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Motorcycle financing options in Australia can be complex and varied. Whether you are a seasoned rider looking to upgrade your bike or a beginner planning to purchase your first motorcycle, understanding the different financing options available to you can save you time and money. In this blog article, we will delve into the various motorcycle financing options in Australia, providing you with the information you need to make an informed decision. - read more
There's something undeniably thrilling about the roar of a motorcycle engine, the wind rushing past, and the sense of freedom that comes with riding on two wheels. In Australia, this joy is reaching new heights as more people discover the allure of motorcycling. Whether it's the appeal of the open road, the ease of weaving through traffic, or the camaraderie among riders, motorcycling is enjoying a surge in popularity. - read more
For those new to motorcycling in Australia, it's crucial to understand the importance of road safety. Motorcyclists are more vulnerable on the road compared to drivers in cars. Ensuring you have the right safety gear can make a world of difference to your riding experience. - read more
Renewed attention on how lenders manage customers in financial difficulty is a timely reminder for Australian riders: a motorbike loan is not just about approval day. It is a commitment that needs to remain manageable if income changes, living costs rise, overtime dries up or unexpected bills land at the worst possible moment. - read more
Fresh motorcycle loan comparison updates are a timely reminder that the lowest advertised interest rate is only part of the finance story. Several lenders continue to promote competitive secured vehicle and motorcycle finance offers, but the rate a rider actually receives will still depend on their credit profile, income, existing debts, loan size, bike age and the lender’s appetite for risk. - read more
Australia’s lending market is giving riders a cautiously encouraging signal as spring buying interest builds. Recent variable-rate updates across the broader consumer lending space suggest some lenders are still competing for lower-risk borrowers, even while credit assessment remains careful. For motorbike buyers, that does not automatically mean every applicant will see a cheaper loan, but it does reinforce the value of shopping around before committing to a bike and finance package. - read more
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Knowledgebase
Asset Allocation: An investment strategy that aims to balance risk and reward by apportioning a portfolio's assets according to an individual's goals, risk tolerance, and investment horizon.
