This is the privacy policy statement for Bike Loans Australia and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Bike Loans Australia may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Bike Loans Australia, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Bike Loans Australia uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
These tools may include cookie-based technologies such as Google Analytics to help us understand how visitors use our website and to improve our marketing. You can manage or disable cookies through your browser settings at any time, and you may opt out of Google Analytics by using the tools provided by Google.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
The thrill of acquiring a motorcycle is undeniable – the sense of freedom, the excitement of the open road, and the community of like-minded enthusiasts. Buying a used motorcycle can make this dream more accessible, but it comes with its own set of considerations, particularly when it comes to financing. This article will guide you through essential steps to ensure your used motorcycle financing experience in Australia is as seamless and enjoyable as the rides to come. - read more
There's nothing quite like the thrill of buying your dream motorcycle. The freedom of the open road, the wind in your hair, and the sense of adventure are all within your reach. But before you can ride off into the sunset, you'll likely need some financial assistance to make that dream bike a reality. - read more
There's nothing quite like the thrill of the open road, especially when you're riding a motorcycle. The sense of freedom, the wind in your face, and the powerful hum of the engine combine to create an experience that's both exhilarating and liberating. It's a dream that many hold close, but turning it into reality requires more than just desire—it requires careful financial preparation. - read more
August's lending market is giving Australian motorcycle buyers a familiar but important message: finance is available, yet the cheapest advertised rate is not always the best guide to what a rider will actually pay. Recent finance comparison updates across the broader vehicle and personal lending market show lenders are still competing for strong borrowers, while pricing remains more selective for applicants with thinner credit files, irregular income or higher existing debts. - read more
Australia’s motorcycle market appears to be moving into a more selective phase after a stronger start to the year, with recent industry commentary pointing to uneven demand across different bike categories. For riders, that does not mean the market has stalled. It does mean buyers may need to be more strategic about timing, finance structure and the total cost of ownership. - read more
Australia's insurance sector is again warning that affordability pressures remain a major issue for households, with higher repair costs, severe weather losses, reinsurance expenses and state-based taxes all contributing to premium pressure. While much of the debate focuses on homes and cars, the message is highly relevant for motorcycle buyers too: the cost of owning a bike does not stop at the purchase price or the loan repayment. - read more
