This is the privacy policy statement for Bike Loans Australia and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Bike Loans Australia may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Bike Loans Australia, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Bike Loans Australia uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
These tools may include cookie-based technologies such as Google Analytics to help us understand how visitors use our website and to improve our marketing. You can manage or disable cookies through your browser settings at any time, and you may opt out of Google Analytics by using the tools provided by Google.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
Motorcycle financing options in Australia can be complex and varied. Whether you are a seasoned rider looking to upgrade your bike or a beginner planning to purchase your first motorcycle, understanding the different financing options available to you can save you time and money. In this blog article, we will delve into the various motorcycle financing options in Australia, providing you with the information you need to make an informed decision. - read more
Applying for a bike loan can make motorcycle ownership more manageable by spreading the purchase cost over time. Before you apply, it is worth understanding how lenders assess applications, what loan terms can mean for your budget, and which common mistakes can lead to delays, higher costs or unsuitable repayment commitments. - read more
Welcome to our guide on how to choose the best motorcycle for your lifestyle and budget! Whether you're a seasoned rider or new to the world of motorcycles, making the right choice can significantly impact your riding experience and financial wellbeing. - read more
Australia’s lending market is giving riders a cautiously encouraging signal as spring buying interest builds. Recent variable-rate updates across the broader consumer lending space suggest some lenders are still competing for lower-risk borrowers, even while credit assessment remains careful. For motorbike buyers, that does not automatically mean every applicant will see a cheaper loan, but it does reinforce the value of shopping around before committing to a bike and finance package. - read more
New South Wales riders have a fresh reason to keep insurance costs on their radar, with state-level reform of the Emergency Services Levy continuing to draw attention from the general insurance sector. The levy has traditionally added a charge to many insurance premiums, meaning policyholders help fund emergency services through their insurance bills. Industry bodies have long argued that this approach can make cover less affordable, particularly for households already balancing higher living costs. - read more
Australia’s broader lending market is giving motorbike buyers a useful, if indirect, signal: rates may be more stable than they were during the steepest phase of the cycle, but lenders are still pricing risk carefully. Recent variable-rate lending updates show a market where some providers remain competitive for well-qualified borrowers, while others are holding firm or adjusting offers more selectively. - read more
