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A surge in scam reports has highlighted ongoing challenges as Australians continued to lose significant sums to fraudulent schemes.
Despite efforts to combat scams, reports to the national complaints authority reached unprecedented levels in 2023/24.
The Australian Financial Complaints Authority disclosed in its latest report that over 10,000 scams were reported last year, marking an alarming 81% surge compared with the previous reporting period. While this escalation is troubling, David Locke, chief ombudsman for the authority, noted a decline was observed in the later quarters.
"This decline in reports is heartening, but it's certainly not time for complacency," Locke emphasized. Initiatives by both the federal government and major banks have been cited as contributing factors to the reduction in scam activities.
However, Locke warns that "there is still a long way to go" in effectively addressing and mitigating scams across the board. The authority encountered over 10,000 scam-related cases, resolving 70% within 60 days, showcasing a need for faster and more efficient processes.
The ongoing fight against scams was coupled with a rise in financial distress cases. Complaints spurred by financial hardship increased by 18%, highlighting struggles with home, personal, and credit card loans. Ineffective communication and subpar handling during hardship assistance processes were frequently cited grievances.
Locke conveyed concerns regarding the financial industry’s response to these challenges, stating, "Over the past two years, consumers have faced a record level of premium growth in both car and home insurance." There remains a noticeable scarcity of adaptive measures concerning suitable resources and supportive product frameworks.
This article draws information from a recent AAP-delivered update, outlining critical elements of the Australian financial landscape over the past year. Navigating the complex web of financial fraud demands concerted efforts-from improving customer service to designing products focused on resolving grievances swiftly.
Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.
Australia’s motorcycle market appears to be moving into a more selective phase after a stronger start to the year, with recent industry commentary pointing to uneven demand across different bike categories. For riders, that does not mean the market has stalled. It does mean buyers may need to be more strategic about timing, finance structure and the total cost of ownership. - read more
Australia's insurance sector is again warning that affordability pressures remain a major issue for households, with higher repair costs, severe weather losses, reinsurance expenses and state-based taxes all contributing to premium pressure. While much of the debate focuses on homes and cars, the message is highly relevant for motorcycle buyers too: the cost of owning a bike does not stop at the purchase price or the loan repayment. - read more
Australian riders have a fresh snapshot of the motorbike finance market, with Money.com.au updating its motorcycle loan comparison guide on 20 July 2026. The table shows several advertised motorcycle and vehicle finance offers starting in the mid-five per cent range, led by a secured Harmoney car loan at 5.66% p.a. with the same comparison rate, followed closely by Liberty and MoneyPlace secured vehicle products starting from 5.67% p.a. - read more
Getting the nod on your motorbike loan application can be an exhilarating moment. You've likely spent time researching bikes, dreaming of the open road, and now, with the finances secured, that vision is one step closer to reality. Owning a motorbike is not just about transportation - it's about freedom and adventure. - read more
Motorcycle financing options in Australia can be complex and varied. Whether you are a seasoned rider looking to upgrade your bike or a beginner planning to purchase your first motorcycle, understanding the different financing options available to you can save you time and money. In this blog article, we will delve into the various motorcycle financing options in Australia, providing you with the information you need to make an informed decision. - read more
When it comes to purchasing a motorcycle, finding the right financing is crucial. This article aims to guide you through the process of choosing the best motorcycle finance provider in Australia. Making an informed choice can have a significant impact on your loan terms and conditions, ensuring you get the best possible deal. With numerous finance providers available, it's essential to understand the importance of selecting the right one for your needs. - read more
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Adjustable-Rate Mortgage (ARM) Cap: A limit on how much the interest rate or the payment can change for an Adjustable-Rate Mortgage.
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