The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
A surge in scam reports has highlighted ongoing challenges as Australians continued to lose significant sums to fraudulent schemes.
Despite efforts to combat scams, reports to the national complaints authority reached unprecedented levels in 2023/24.
The Australian Financial Complaints Authority disclosed in its latest report that over 10,000 scams were reported last year, marking an alarming 81% surge compared with the previous reporting period. While this escalation is troubling, David Locke, chief ombudsman for the authority, noted a decline was observed in the later quarters.
"This decline in reports is heartening, but it's certainly not time for complacency," Locke emphasized. Initiatives by both the federal government and major banks have been cited as contributing factors to the reduction in scam activities.
However, Locke warns that "there is still a long way to go" in effectively addressing and mitigating scams across the board. The authority encountered over 10,000 scam-related cases, resolving 70% within 60 days, showcasing a need for faster and more efficient processes.
The ongoing fight against scams was coupled with a rise in financial distress cases. Complaints spurred by financial hardship increased by 18%, highlighting struggles with home, personal, and credit card loans. Ineffective communication and subpar handling during hardship assistance processes were frequently cited grievances.
Locke conveyed concerns regarding the financial industry’s response to these challenges, stating, "Over the past two years, consumers have faced a record level of premium growth in both car and home insurance." There remains a noticeable scarcity of adaptive measures concerning suitable resources and supportive product frameworks.
This article draws information from a recent AAP-delivered update, outlining critical elements of the Australian financial landscape over the past year. Navigating the complex web of financial fraud demands concerted efforts-from improving customer service to designing products focused on resolving grievances swiftly.
Published:Thursday, 31st Oct 2024 Source: Paige Estritori
Please Note: If this information affects you, seek advice from a licensed professional.
Australian fintech lender Wisr has expanded its product range by introducing secured motorbike loans, aiming to cater to the growing demand for flexible vehicle financing options among Australian riders. This strategic move allows customers to use their motorbikes as collateral, potentially accessing more favourable interest rates compared to unsecured loans. - read more
MotorCycle Holdings Limited, Australia's largest motorcycle retailer, has reported a record sales revenue of $650 million for the financial year 2025, marking an 11.6% increase from the previous year. This achievement underscores the company's strategic initiatives and resilience in a challenging market. - read more
Austrian motorcycle manufacturer KTM AG has successfully secured €600 million in funding, enabling the company to fulfill its debt obligations and complete its restructuring plan. This development is particularly significant for Australian riders and dealers who rely on KTM's presence in the market. - read more
Choosing the right motorcycle is crucial because it impacts your safety, enjoyment, and overall riding experience. A well-chosen bike can provide years of happiness, while a poorly chosen one might lead to frustration and unexpected costs. - read more
The thrill of owning a new bike is unmatched, especially for enthusiasts who dream of hitting the open road with the wind in their hair and a powerful engine beneath them. Bike loans make this dream accessible, offering a structured way to finance your two-wheeled companion without the upfront financial strain. - read more
There’s nothing quite like the excitement and sense of freedom that comes with owning a motorcycle. Hitting the open road, feeling the wind rush past you, and experiencing the thrill of two wheels is truly unmatched. - read more
START HERE
Get a free bike loan eligibility assessment and compare offers tailored
specifically to your circumstances.
Knowledgebase
Personal Loan: A personal loan is usually made by a financial institution to an individual person without the need for the provision of asset security. Personal loans can generally be obtained for any worthwhile purpose subject to the lending criteria of the financ
